WEBVTT 00:00:01.440 --> 00:00:04.800 In quantitative research, we  use numbers to make claims, 00:00:04.800 --> 00:00:08.640 and those claims are made about the  reality that we think is objective. 00:00:09.280 --> 00:00:14.960 In qualitative research however we have  a lot more flexibility and freedom on, 00:00:14.960 --> 00:00:18.720 how to think about what is reality  and what is research about. 00:00:19.600 --> 00:00:22.880 It is useful to understand  two different categories of   00:00:22.880 --> 00:00:25.920 qualitative research and two  different sets of assumptions. 00:00:25.920 --> 00:00:29.760 The realist assumption and  interpretive assumptions. 00:00:29.760 --> 00:00:33.840 There are of course other  classifications of qualitative research, 00:00:33.840 --> 00:00:37.120 but understanding these two  is the most fundamental. 00:00:37.840 --> 00:00:40.000 So when you have an article that says, 00:00:40.000 --> 00:00:45.920 that it does a case study that  uses the interpretive approach, 00:00:45.920 --> 00:00:53.040 that gives voice to the people experiencing  the events and gives natives point of view, 00:00:53.040 --> 00:00:55.520 and uses that as part of a view of analysis. 00:00:55.520 --> 00:01:02.160 So what does that actually mean  and why would one want to do that? 00:01:02.160 --> 00:01:03.760 Let's take a look at an example. 00:01:03.760 --> 00:01:07.360 So this is from a book about grounded theory, 00:01:07.360 --> 00:01:11.840 which is one way of doing qualitative  analysis and qualitative research. 00:01:12.400 --> 00:01:16.480 And we have here a description  of a case of Caitlin, 00:01:16.480 --> 00:01:22.320 who was diagnosed at age of 57  with life-threatening cancer. 00:01:23.120 --> 00:01:28.160 And we could study this case  using multiple different ways. 00:01:28.160 --> 00:01:29.680 We could study for example, 00:01:29.680 --> 00:01:32.960 what are the facts of the case,  what is the age of the person, 00:01:33.840 --> 00:01:38.960 is she in some kind of risk group,  how is the disease progressing, 00:01:38.960 --> 00:01:43.760 and things that are independent of  how the person experiences them. 00:01:44.720 --> 00:01:52.080 Or we could study, how a person  experiences the fact that they might, 00:01:52.080 --> 00:01:54.320 that she might die soon. 00:01:54.320 --> 00:01:58.560 And these experiences and  how you perceive reality, 00:01:59.200 --> 00:02:04.400 how you attribute meaning to this diagnostic,  varies from one person to another. 00:02:04.960 --> 00:02:07.120 So if we apply an interpretive lens, 00:02:07.120 --> 00:02:13.360 it means that we don't study, what is  real based on how the person describes, 00:02:13.920 --> 00:02:19.120 but we study how the person  experiences and interprets reality. 00:02:19.680 --> 00:02:26.320 And this is useful because  people don't act simply based on 00:02:26.320 --> 00:02:30.960 what is happening independently  of them in an objective reality. 00:02:30.960 --> 00:02:35.520 Instead, they act based on,  how they interpret the reality. 00:02:35.520 --> 00:02:38.560 There is some philosophical debate on, 00:02:38.560 --> 00:02:43.920 whether reality is something that is  unique to each individual based on 00:02:43.920 --> 00:02:46.960 how we experience things around us, 00:02:46.960 --> 00:02:50.720 or whether reality is shared  and it's the same for everybody. 00:02:50.720 --> 00:02:53.120 I'm not going to go into  that debate in this video. 00:02:53.760 --> 00:02:58.000 So when we compare the realist  approach and interpretive approach, 00:02:58.000 --> 00:03:02.880 the interpretive approach puts a  lot more emphasis on the person, 00:03:02.880 --> 00:03:06.640 who is telling us the story  or providing us the data. 00:03:07.360 --> 00:03:08.880 Let's compare the approaches. 00:03:09.600 --> 00:03:13.440 I'm using this table from the book  by Saunders, Lewis and Thornhill, 00:03:13.440 --> 00:03:20.800 and they present four different approaches  for philosophies in management research. 00:03:21.520 --> 00:03:24.720 I'm going to only focus on two, but it's useful 00:03:24.720 --> 00:03:28.720 to understand what these two others refer to. 00:03:29.280 --> 00:03:32.880 So positivism is a view on science, 00:03:32.880 --> 00:03:36.320 that we can only study things  that we can observe and 00:03:36.320 --> 00:03:38.720 then we build theories and 00:03:38.720 --> 00:03:42.160 we can use logic to derive  consequences from those theories. 00:03:42.800 --> 00:03:47.360 That's a fairly rigid view and  it's currently considered outdated, 00:03:47.360 --> 00:03:50.800 because it's not a good match  for what social scientists do. 00:03:50.800 --> 00:03:55.280 So it's mostly about natural  sciences, where this was done, 00:03:55.280 --> 00:03:58.880 but it has fallen out of  fashion a few decades ago. 00:03:58.880 --> 00:04:04.080 Nevertheless, the word positivism is  often confused with the word realism. 00:04:04.720 --> 00:04:08.960 And then pragmatism refers to the view of science, 00:04:08.960 --> 00:04:14.880 that the purpose of science is not to seek  the truth but to seek things that are useful. 00:04:14.880 --> 00:04:16.560 So we don't really care, 00:04:17.520 --> 00:04:21.200 whether theories are true  or not, or correct or not. 00:04:21.200 --> 00:04:25.760 We only care about, whether the  theories are useful in the sense 00:04:25.760 --> 00:04:29.280 that we can make useful  predictions using our theories. 00:04:29.280 --> 00:04:35.600 So you can have a theory that is incorrect  but that allows us to do useful predictions. 00:04:35.600 --> 00:04:40.880 For example, Newtonian mechanics is  an approximation, it is not correct, 00:04:40.880 --> 00:04:45.040 quantum mechanics is much more correct, 00:04:45.600 --> 00:04:51.120 but Newton's mechanics is still a very  useful thing as we know from everyday life. 00:04:51.120 --> 00:04:54.560 It's an approximation that is slightly  incorrect but it's very useful. 00:04:55.120 --> 00:04:58.160 I'm not going to talk about  pragmatism either in this video. 00:04:58.880 --> 00:05:02.160 So let's compare realism and interpretation. 00:05:02.160 --> 00:05:05.280 The idea between, the difference between these is, 00:05:05.280 --> 00:05:08.160 how you perceive the reality to be. 00:05:08.160 --> 00:05:13.920 So, how you perceive the reality  is in the domain of ontology, 00:05:13.920 --> 00:05:19.280 so how do we think that reality is. 00:05:19.280 --> 00:05:23.520 And realism thinks that reality is objective, 00:05:23.520 --> 00:05:25.520 it is shared by everybody. 00:05:25.520 --> 00:05:29.680 So we could simply if we have an  informant, that means that we interview, 00:05:29.680 --> 00:05:32.880 we could switch to a different informant and 00:05:32.880 --> 00:05:37.200 if that person had experienced the  same event as the first informant, 00:05:37.200 --> 00:05:38.880 we would get equally valid data. 00:05:39.920 --> 00:05:43.920 In interpretive research, we assume  that reality is socially constructed. 00:05:43.920 --> 00:05:46.560 So that means that our reality is not only, 00:05:46.560 --> 00:05:48.160 what happens around us, 00:05:48.160 --> 00:05:51.840 but it is also our interpretations  of what happens around us. 00:05:52.720 --> 00:05:59.120 And that is in some way more realistic  way of viewing reality than realism, 00:05:59.120 --> 00:06:05.280 if we want to understand why certain  things are failing organizations, 00:06:05.280 --> 00:06:10.240 we need to understand how, for example,  people interpret the change in an organization, 00:06:10.240 --> 00:06:12.640 and then how they act on those interpretations. 00:06:13.440 --> 00:06:15.920 Then we have the epistemological view, 00:06:15.920 --> 00:06:18.320 how do we generate knowledge, what is knowledge? 00:06:18.880 --> 00:06:23.040 And the idea of realism is  that we interview a person, 00:06:23.040 --> 00:06:25.520 we watch videos, we collect numbers, 00:06:25.520 --> 00:06:31.040 and those numbers are objective  facts, or if they're not objective, 00:06:31.040 --> 00:06:35.520 we want to purify them from any  biases that our informants may have. 00:06:36.080 --> 00:06:40.080 and we try to get to the facts that  are independent of observation. 00:06:40.080 --> 00:06:46.320 So, what exactly is the nature of cancer  that the person had in the example, 00:06:46.320 --> 00:06:52.080 and if the person says that she  feels fairly positive about cancer, 00:06:52.080 --> 00:06:55.040 that would be just their bias,  we're not interested in that. 00:06:55.600 --> 00:06:58.400 Then in interpretive research, 00:06:58.400 --> 00:07:03.360 we are focusing on how a  person perceives the situation, 00:07:03.360 --> 00:07:07.120 what kind of meaning the person  gives to the cancer diagnostics. 00:07:07.120 --> 00:07:13.840 In the example, she saw positive things as  well coming out from the cancer diagnosis, 00:07:13.840 --> 00:07:16.800 not only negative things. 00:07:17.520 --> 00:07:24.240 And then, what kind of data we  typically collect with these approaches? 00:07:24.240 --> 00:07:28.240 The realist approach quite often  uses multiple case studies, 00:07:28.240 --> 00:07:36.800 because we want to produce something that  is generalizable across different units, 00:07:36.800 --> 00:07:40.000 and to do that we need to  collect more than one unit. 00:07:40.000 --> 00:07:43.600 In interpretive research, we  typically have much smaller numbers, 00:07:43.600 --> 00:07:50.560 so we can for example study one event  or one period of a company and then see, 00:07:50.560 --> 00:07:54.160 how people interpreted the  events during that period. 00:07:54.160 --> 00:07:58.240 So the focus between these is like, 00:07:59.280 --> 00:08:01.360 if we consider a courtroom analogy. 00:08:02.080 --> 00:08:06.320 In the courtroom, a realist would like to know, 00:08:06.320 --> 00:08:12.240 what really happened and if  the witness tells us something, 00:08:12.240 --> 00:08:17.760 then we need to purify the witness's  biases from the witness's description. 00:08:18.640 --> 00:08:23.120 In the interpretive approach,  we are interested in studying, 00:08:23.120 --> 00:08:25.040 what are the biases of the witness, 00:08:25.040 --> 00:08:29.840 so what the witness actually tells us,  how the witness perceives the situation, 00:08:29.840 --> 00:08:33.600 is much more important than  what the situation actually is, 00:08:34.160 --> 00:08:36.880 independently of the witnesses perceptions. 00:08:36.880 --> 00:08:39.360 So the difference is basically, 00:08:39.360 --> 00:08:45.360 are we interested in the person, or in  the events that the person tells us about? 00:08:45.920 --> 00:08:48.560 Of course, this is not as clear-cut and 00:08:48.560 --> 00:08:54.640 sometimes there are approaches that  mix elements from both of these. 00:08:54.640 --> 00:09:01.600 But quite often you can position a qualitative  study within one of these two categories. 00:09:01.600 --> 00:09:02.800 And they're more than these two, 00:09:02.800 --> 00:09:05.360 but these two are the most useful to understand 00:09:05.360 --> 00:09:09.840 when you are beginning your  career as a qualitative researcher