WEBVTT 00:01.000 --> 00:04.000 In this video, you will learn how to renew your loans 00:04.500 --> 00:12.000 Start from the front page of the library and click “Renew loans”. You can also go in to JYKDOK and log in there 00:14.000 --> 00:18.000 If you are a student or a member of the staff, login using your university account “Haka-login” 00:18.500 --> 00:23.500 By logging in with the university account, you will also gain access to the e-resources purchased by the library 00:24.500 --> 00:33.500 Note that when you first login, you need to add your library card to your account. For instructions, refer to our video guide on how to connect your library card 00:34.500 --> 00:40.000 Other customers can login using the library card barcode and card’s password 00:41.000 --> 00:51.000 The default password or PIN is created from your birthday and month. You can change the PIN by accessing your JYKDOK account and going to the “profile” tag 00:52.000 --> 00:57.000 Let's log in using our HAKA account 01:01.000 --> 01:05.500 As you login, you should see your loans on the ”checked out items” tab 01:06.000 --> 01:08.500 The default order for the loans is the due date 01:09.000 --> 01:13.000 Let’s see how to renew the loan for the book which is about be overdue 01:14.000 --> 01:18.500 Check the box for the right book and click “renew” 01:19.500 --> 01:24.000 You can also check "Select all”, to choose all the books that can be renewed 01:25.500 --> 01:28.500 The renewal was successful. Note the new due date 01:29.000 --> 01:35.000 If renewing a loan is not possible, the check box is not available, instead it says “Cannot renew” 01:36.000 --> 01:42.000 Short loans cannot be renewed. Renewing a loan is also not possible, if someone has placed a request on the book 01:43.000 --> 01:50.500 You cannot renew any loans, if your library card has expired or you are suspended because of unpaid fines 01:51.500 --> 01:56.000 If you are not able to renew any loans, please contact the library 01:57.000 --> 02:01.000 Remember to logout, if you are on a public computer